سياسة الخصوصية

Privacy Policy

1. Introduction

At Freshezz, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Shopify store. By using our website, you agree to the terms outlined below.

2. Information We Collect

When you visit Freshezz, we may collect the following types of information:

  • Personal Information:

    • Name, email address, phone number, billing/shipping address.

    • Payment details (processed securely via Shopify or trusted payment gateways).

  • Order Information:

    • Products purchased, order history, and transaction details.

  • Technical Information:

    • IP address, browser type, device information, and cookies for site performance and personalization.

3. How We Use Your Information

We may use the information collected to:

  • Process and fulfill your orders.

  • Communicate with you about your purchase, updates, or promotions.

  • Improve our website, products, and services.

  • Prevent fraud and ensure the security of our store.

  • Comply with UAE laws and Shopify requirements.

4. Cookies

Our website uses cookies to:

  • Enhance your shopping experience.

  • Remember items in your cart.

  • Provide analytics to improve our store.
    You can disable cookies through your browser settings, but some site features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal data. We may share your information only with:

  • Shopify (our e-commerce platform) to power our store.

  • Payment gateways (for secure transactions).

  • Logistics and shipping partners (to deliver your orders).

  • Legal authorities, if required by UAE law.

6. Data Retention

We will retain your personal information for as long as necessary to provide you with our services and as required by law.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your data.

  • Opt out of receiving marketing emails at any time by clicking “unsubscribe.”

8. Security

We take reasonable measures to protect your personal information through encryption, firewalls, and secure hosting. However, no method of transmission over the internet is 100% secure.

9. Third-Party Services

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: